A “normal initial response” to a natural disaster
In April, Toyota South Africa’s plant was inundated by the floods that struck the region, causing unprecedented damage. Despite this, staff on the ground, working under the slogan “Better than before,” managed to restore the facility within just three months. The secret to this astonishingly speedy recovery lay in following Toyota’s “normal initial response” to a crisis.
Behind the painful decision to end production operations in Russia
In September, Toyota announced the end of its production in Russia. Akio says the move was a “really painful decision.” He also explained the thinking behind the decision, including why this was the right time, and the actions he took to protect local people.
Akio doesn’t shy away from Tomikawa’s straight-shooting questions
Becoming a Toyota employee in April gave Yuta Tomikawa a new perspective and new experiences, while also raising new questions. He used this chance to put them to Akio directly.
For his part, Akio addressed each question head-on, in his own words. Rather than read about it, make sure to check out their actual conversation in the video.
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